Cookie policy

A cookie is a very small text file that is placed on your hard drive by the server of a web page you visit. It is an individual label, which identifies you as a visitor. The Royal Zoological Society of Scotland (RZSS) does not use cookies to collect personally identifiable information.

For example we use cookies to:

  • Collect statistical data on visitor movement and use of our websites in order to help us optimise them
  • Remember things like information you've entered on forms when you navigate away to other pages in a single web browser session
  • Remember the goods and services placed within a shopping basket
  • Recognise that you are logged in to areas such as the Members Portal and the online shop
  • Provide rich content such as webcam feeds and other embedded media
  • Improve the user experience by integrating third party social media tools and services

Please find information in the sections below in regards to cookies that may be set when you use one of the RZSS websites as well as how to reject or delete these cookies.

RZSS websites include: (RZSS), (Edinburgh Zoo), (Highland Wildlife Park), (RZSS Learning) and (RZSS Online Shop)

1. How to control or delete cookies

You can delete cookies already on your computer or device at any time. If you choose not to accept cookies at all, you can still visit our website, however, when cookies are disabled, we cannot guarantee an optimum experience and there will almost certainly be content or functionality that is no longer available. Visiting the Help section within your browser should provide information on how to do this. For mobile devices you may need to refer to the product manual.

For more information about deleting and controlling cookies please visit:

For more information about cookies present on RZSS websites please see section 2 below.

2. RZSS Cookies (including Local Shared Objects)

The RZSS set  cookies in order to provide essential functionality across our websites. Cookies are also set by some of our suppliers, on behalf of the RZSS, in order to perform their services.

Please find below a list of the cookies that are present (on one or more) of the RZSS websites. Whilst we endeavour to keep this list as up to date as possible, there may be a delay between updates. If you notice any discrepancies please contact us ( at any time. 

Cookies and their purpose (click each cookie type to reveal their purpose)

The RZSS raises invaluable funds through it's participation in affiliate marketing. When linking to external services that we believe to be complimentary to our own, such as nearby accommodation providers, cookies may be used to track affiliate performance. Cookies associated with affiliate programs typically persist for around 30 days. Please find a list below of affiliate programs that the RZSS is currently enrolled in.

Affiliate programs (click the program to reveal more information)

Policy version v.01042022