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Use of Cookies on RZSS websites

A cookie is a very small text file that is placed on your hard drive by the server of a web page you visit. It is an individual label, which identifies you as a visitor. The Royal Zoological Society of Scotland (RZSS) does not use cookies to collect personally identifiable information.

For example we use cookies to:

  • Collect statistical data on visitor movement and use of our websites in order to help us optimise them. 
  • Remember things like information you've entered on forms when you navigate away to other pages in a single web browser session
  • Remember the goods and services placed within a shopping basket.
  • Recognise that you are logged in to areas such as the Members Portal and the online shop.
  • Provide rich content such as webcam feeds and other embedded media.
  • Improve the user experience by integrating third party social media tools and services.


Please find information in the sections below in regards to cookies that may be set when you use one of the RZSS websites as well as how to reject or delete these cookies.

RZSS websites include: (RZSS), (Edinburgh Zoo), (Highland Wildlife Park), (RZSS Learning), (RZSS Members Portal) and (RZSS Online Shop)


1) How to control or delete cookies:

You can delete cookies already on your computer or device at any time. If you choose not to accept cookies at all, you can still visit our website, however, when cookies are disabled, we cannot guarantee an optimum experience and there will almost certainly be content or functionality that is no longer available. Visiting the Help section within your browser should provide information on how to do this. For mobile devices you may need to refer to the product manual.

For more information about deleting and controlling cookies please visit:

For more information about cookies present on RZSS websites please see section 2 below.


2) RZSS Cookies (including Local Shared Objects)

The RZSS set  cookies in order to provide essential functionality across our websites. Cookies are also set by some of our suppliers, on behalf of the RZSS, in order to perform their services. 

Please find below a list of the cookies that are present (on one or more) of the RZSS websites. Whilst we endeavour to keep this list as up to date as possible, there may be a delay between updates. If you notice any discrepancies please contact us ( at any time. 



Google Analytics


(__utma, __utmb, __utmc, _utmv, _utmz)

All RZSS websites use Google Analytics provided by Google Inc. The Google Analytics cookie evaluates your use of our website(s) and allow us to improve our online services based on this feedback.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  By using any of the RZSS websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For information about removing this cookie please visit:


These are session cookies and let us know that you are actively using our site. Once you close your browser the data stored in this cookie will be cleared. 

RZSS Online Shop

The RZSS online shop sets cookies in order to perform strictly necessary functionality such remembering what items are in a shopping basket or acknowledging that a user is logged into their account.

Our online shop storefront is provided by Shopify and full details of their cookie policy can be found at: 

Scorecard Research
(_UID, _UIDR, CSCookieTest, CSCompanyWebSession, CSCompanyWebLang, CSCompanyWebsite)

This cookie is used by third party Market research provider Scorecard Research. The cookie often includes an anonymous unique identifier and allows them to identify browser-level behaviour such as new versus repeat visitors to a website or page.

For more information about their use of cookies and privacy policy, please visit:

Third Party Sites


Example cookies:


Sharethis: (_stid, __uset) 

TripAdvisor: (_v1st, _BEPIN, _CM, _ServerPool, _TACds, _TAReturnTo, _TASession, _TATravelinfo, _TAUnique,)

To enrich the content found on RZSS websites we may embed content from external online services such as YouTube, Vimeo and Flickr. Such content may present cookies from the associated third party websites.

RZSS websites also use sharing tools provided by various leading social network sites, such as Facebook and Twitter. These sites may set a cookie when you are also logged into their service.

The RZSS does not control the dissemination of these cookies, please consult the relevant third party website for more information.

RZSS Webcams

The RZSS webcam players are provided under contract by a third party, who places cookies from Google Analytics and Cloudflare in order to provide RZSS with reports and information on how our webcams are used.

Our webcam players are provided by Streamdays (legally known as NW Security Group Limited) and full details of their data collection policy can be found at:

Microsoft Clarity

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve our products and services. Website usage data is captured using first and third-party cookies, placed by Microsoft, and other tracking technologies to determine online activity. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at


The RZSS raises invaluable funds through it's participation in affiliate marketing. When linking to external services that we believe to be complimentary to our own, such as nearby accommodation providers, cookies may be used to track affiliate performance. Cookies associated with affiliate programs typically persist for around 30 days. Please find a list below of affiliate programs that the RZSS is currently enrolled in:



For further information about Laterooms and their use of cookies, please contact them directly or visit: 

Marriott Hotels

For further information about Marriott Hotels and their use of cookies, please contact them directly or visit:

The Marriott Hotel affiliate program is provided by Commission Junction. For more information on their cookie policy please visit:

IHG InterContinental Hotels Group

(Holiday Inn)

For further information about IHG and their use of cookies, please contact them directly or visit:

The Marriott Hotel affiliate program is provided by Commission Junction. For more information on their cookie policy please visit:


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