About RZSS

RZSS Management


CEO (interim) -
Dr. Charlotte Macdonald

RZSS Director of Conservation and Living Collections - Dr Charlotte Macdonald

Responsible for developing and managing the Society as a professional and commercially sustainable organisation in pursuit of our charitable aims and objectives. Charlotte has worked in zoos for almost 30 years, most recently as Director of Life Sciences at Twycross Zoo, prior to taking up her post at RZSS.

Contact: info@rzss.org.uk


Director of Human Resources - Lindsay Macpherson

Responsible for leading the HR and Health & Safety teams to ensure best practice policy and process including the development and provision of a comprehensive HR/Health & Safety service across the organisation. Providing HR input to developing the strategic direction of the organisation and implementation of strategic/business planning.

Contact: recruitment@rzss.org.uk


Director of Finance & Resources - James Stewart

Responsible for all financial accounting and management activities such as financial forecasting and accounts, VAT, corporate governance, risk assessment, payroll, insurance, pensions administration, ICT planning, delivery, IT support and property and estates.

Contact the finance department: finance@rzss.org.uk

Director of Engagement (Interim) - Ben Supple

Responsible for marketing, advertising, media and membership activities. Ben began his career as a journalist with D.C. Thomson and spent over a decade with the Scottish SPCA before joining the Scottish Ambulance Service. A member of the Chartered Institute of Public Relations and the Chartered Institute of Marketing, Ben also served on the board of Keep Scotland Beautiful as a charity trustee.

Contact the Comms Team: comms@rzss.org.uk


Head of Discovery & Learning - Suzanne Hermiston

Suzanne graduated with an Honours degree in Communication with Modern Languages before working with Nokia as a User Interface Designer and then Usability Specialist. On returning to Scotland she specialised in Human Computer Interaction and went on to teach a variety of subjects including computing, design and business at both the University of Dundee and then Borders College. Laterally at Borders College she was responsible for setting up the Technology Enhanced Learning team and brings her passion for learning and interest in learning space design to the unique environment of RZSS. Suzanne has been Head of Discovery and learning at the society since August 2016.


Head of Business Operations & Visitor Services at Highland Wildlife Park - Daska MacKintosh

Responsible for managing the visitor experience and facilities at the Highland Wildlife Park.

Contact the Highland Wildlife Park: wildlife@rzss.org.uk


Head of Living Collections at Edinburgh Zoo - Darren McGarry

Responsible for all species kept in the collection at Edinburgh Zoo, including husbandry and health management, nutrition and veterinary services. Originally employed on a youth training scheme, Darren has worked for RZSS since 1986. He has worked with birds, primates and hoofstock and was head hoofstock keeper for 10 years before becoming Animal Collection Manager, Head of Animals in 2011, and Head of Living Collections in 2013.

Contact the animal department: info@rzss.org.uk

Head of Business Operations & Visitor Services at Edinburgh Zoo - Bruce Ritchie

RZSS Director of Conservation and Living Collections - Dr Charlotte Macdonald

Bruce has a broad background having worked within venues as diverse as Luxury golf resorts, Conference Centres, Stadiums and Racecourses as well as Heritage sites. He is also an ASVA board member. His remit at Edinburgh Zoo encapsulates retail, admissions, events, soft FM and security and he is primarily responsible for the commercial output of the zoo as well as the visitor experience.

Contact: info@rzss.org.uk


Head of Conservation & Science Programmes - Dr Helen Senn

Helen manages the RZSS conservation department. She has worked at RZSS since 2011, including managing the RZSS WildGenes lab. She is a specialist in conservation genetics and works on species conservation strategies and action plans across the globe.


Head of Property & Estates - Gavin Whigham

Gavin is responsible for maintenance, refurbishment and new build projects within both RZSS sites, this also includes gardens, infrastructure, waste and sustainability. Gavin has worked with RZSS since 2013 and came to the society from a local authority where he enjoyed 17 years service working on social housing and education projects.

Contact propertyandestates@rzss.org.uk


Head of Information Technology - Ade Worley

Ade is responsible for strategically developing, implementing and maintaining the Society's IT estate, covering areas such as applications, infrastructure and communications architecture, service delivery and information/data security.  Ade joined RZSS in February 2017 as IT manager and became our head of IT in May 2018.  Prior to this he worked for the RSSPCC as their IT Manager for 14 years.  He has extensive knowledge of the Scottish charity sector, and the challenges of delivering IT service within constrained budgets and resources.