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Working with us

RZSS, one of Scotland’s leading conservation charities, is dedicated to protecting endangered species through conservation, research and education – not only those native to Scotland, but all around the world. Through our two sites, Edinburgh Zoo and the Highland Wildlife Park, we provide unique and memorable experiences and engage with nearly 750,000 visitors per year in the wonders of the natural world, taking care of over 1,000 rare and endangered animals in safe and stimulating surroundings. Our staff are one of our most important assets and everyone plays a part in ensuring that animals and visitors are well looked after. We have a talented and passionate staff and volunteer team which is essential to achieve our ambitious targets for growth over the coming years.

We are fully committed to equal opportunities and employing a diverse workforce. Please click here to see our 2020 and 2021 RZSS Gender Pay Reports.

Click here for our list of current vacancies


What kind of opportunities are available at RZSS?

Well you can’t become a rocket scientist, but we do have a HUGE variety of roles on offer - ranging from welcoming our customers as a Visitor Experience Assistant to working with our animals as a zoo keeper or a vet.  We have great opportunities here at RZSS – the difficult part is choosing which one! 

Below we’ve given you an overview of some of the roles we have at RZSS and a quick overview of what skills and qualifications you need to get into that field:

Animal Keeper

What does the role involve? There are many different types of keepers between Edinburgh Zoo and the Highland Wildlife Park – keepers that work with carnivores, birds and Penguins, hoof stock, primates and Koalas! The role requires dedication and plenty of hard work!

What qualifications do you need? To be an animal keeper you’ll need a Zoo Animal Management Certificate (DMZAA) or equivalent qualification and practical experience in a zoo or animal-related environment.

Any other extra-curricular activities? Build up your experience by working with animals, for example on farms, in kennels, riding stables or in a veterinary practice.

Visitor Experience Assistant

What does the role involve?  You are likely to get the opportunity to work across LOTS of areas as a Visitor Experience Assistant including retail, catering, admissions, and Tours and Talks.  As a first point of contact, you will be engaging with customers/visitors to ensure a high standard of customer service at all times. 

What qualifications do you need? A good understanding of, and being able to deliver first-class customer service and care is paramount.  Individuals are expected to be educated to Standard Grade level, with a competent level of numeracy skills.  Previous experience within a visitor attraction would be an advantage, especially in admissions, or a retail environment.